FAQ
Questions before you book.
Straight answers about the free consult, what a visit includes, and what this practice will not sell. If your question is about your operation, text it. That is the consult.
Booking
How do I book a free consult?
Inquiries Text First Then Call: 801.319.1061. There is no form and no account to create. Robert Matthew Foster, President and CEO, reads the note and answers the phone. Task us with where the work is done, what changed, and which promise is slipping.
What happens on the free consult?
You task us with the rough flow. The reply is a scoped assessment, or a reason it is not a fit. You are not booked in order to discover that. The consult has no fee.
Scope and price
What does an assessment include?
We write the scope before the visit. We walk one job through identity, network, platforms, access, and records. You receive what is sound, what is split, and the sequence to join it. One picture. Security, infrastructure, or the bill can start it.
What does an alignment engagement include?
After the assessment, we close the seams. Named owners, a cadence the week can run, and records that match the controls, including SOC 2 or PCI. We leave when your team can run the next week. The record stays with you.
Do you publish a price?
No. The free consult has no fee. An assessment and an alignment engagement are scoped in writing before they are scheduled, and the fee is part of that scope. This site does not list a rate, a package price, because the work depends on the operation in front of us.
What this is not
Do you sell a 24-hour incident retainer?
No. Incident response readiness here is a week your team can already run: who is called, who can change access, and where the record of that decision lives. It is not a retainer that answers the phone at 2 a.m.
Will you place a fractional DevOps or SRE hire?
No. When platform work has no owner, a hire is the wrong first fix. The practice names the owner you already have, or shows that the work is not a job yet. A fractional engineer, if you still want one, comes after that picture exists.
What is in scope?
IT strategy and governance. Security and compliance, including SOC 2 and PCI. SaaS and what it costs. Identity and access. Automation of onboarding, offboarding, and the evidence. AI only on steps people already do. One account for the executives who own the operation.
The record
Who keeps the record when the work is done?
You do. Owners, cadence, access reviews, and the evidence stay with the company. We leave when the people you have can run the next week. We do not leave a system that needs us in the meeting.
What do you do with the text I send?
It is used to reply about the work. It is not sold, it is not added to a marketing list, and it is not turned into a public testimonial, a logo, or a client count. This site does not publish client names.
Book
Book a free consult.
Inquiries Text First Then Call: 801.319.1061. You get a defined next step, or a clear reason the work is not a fit. There is no form to create an account.